A Place for my head

Boy, I am in pain.
I am a heavy keyboard user and left alt key on notebook has stopped working suddenly. First I tried to call them and after trying for nearly half an hour, I tried mailing them. Here is the text:

Dear Dell,

My laptop’s left alt key has stopped working since last couple of
weeks. I tried to get through the support line today with no success,
someone picked my call and assured that within 5 minutes my call will
be attended by someone from technical support. I waited for half an
hour and no one picked the call. I have bought two Dell laptops in
last 6 months and I am generally happy with price and quality match,
but is this how Dell treats its customers?

Is this called responsibility at Dell, where a customer is made to
wait for half an hour after a promise of call *will be attended within
5 minutes*. I know, I haven’t bought your *gold support* package and
you would have listened better if probably I would have, but who
knows.

Anyways, I will stop my rant and would like to know, how can I get my
left alt key working?

My Mobile number is: xxxxxxxxxxx . If possible please call on this
number, rather than replying to this mail, which gets irksome soon. I
have tried email support in past and it doesn’t work.

Now, what, my mail was rejected by their server. Here is gmail response:

Delivery to the following recipient failed permanently:

    india_support_notebook@dell.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 550 #5.1.0 Address rejected india_support_notebook@dell.com

Okay, now what? So I visited their support site and they asked me to take a survey, I did, because I felt okay may be that will be helpful.
So I tried to post my problem through the web interface, and You can’t believe this, because of a stupid Javascript error, I am not able to submit my request. Here is what firebug says:

Also, since I am aware of the fact that firebug sometimes creates problem for third party websites, I had firebug disabled initially. Now, Dell, how do I contact your technical support?

Slow silly movement. No, its not for you.
No, You can’t talk too loudly , you will
be grabbed and gagged. There will be questions!

Its not, “Freedom is Slavery”.

Its You. Its the tangled webs that you have woven, and lo! Who is hanging and smiling from
webs of Shelob. No its not him, its you most likely.

A memory of never happening bliss and if it happens you wouldn’t know most likely.

That there
Thats not me
I go
Where I please
I walk through walls
I float down the liffey
Im not here
This isnt happening
Im not here
Im not here

I wish no questions!

Whoa, Advanced Rails Recipes book is coming full steam ahead. It contains a full chapter on BackgrounDRb now.

Awesome.

You might have heard of Raven . Its a rake and Rubygems based tool for building/managing Java projects.

Looks like upgrades to rake and rubygems has broke raven and my search for “Ruby Raven” led me to this:

Quite amusing.

‘Hey, Mr Cunningham’
The man did not hear me, it seemed.
‘hey, Mr Cunningham. How’s your entailment gettin along?’

Mr Walter Cunningham’s legal affairs were well known to me; Atticus once described them at length. The big man blinked and hooked his thumbs in his overall straps. He seemed uncomfortable; he cleared his throat and looked away. My friendly overture had fallen flat.

‘Don’t your remember me, Mr Cunningham? I’m Jean Louise Finch. You brought us some hickory nuts one time, remember?’ I began to sense the futility one feels when acknowledged by a chance acquaintance

And It goes on to demonstrate something thats truely humane. I know, probably its fiction.

It also pretty much sums up state of Online Communities. Be it open source/free software, bloggers or some other social networking platform. You will be amazed to find so much hate there. Its mostly pointless and perhaps triggered by mere fact that, people know that nobody will perhaps ever show them the mirror. Worst of all, it plagues Open Source projects and its people.

New year has begun with all the usual obnoxious stuff, perhaps we can make this place better by just raising our tolerance level a bit higher.

Eastern to Mountain, third party call, the lines are down
The wise man built his words upon the rocks
But I’m not bound to follow suit
The trees will bend, the conversation’s dimmed
Go build yourself another home, this choice isn’t mine

REM