Dont Buy Acer Laptops Ever

I am serious, I know perhaps you have read my last blog entry about Dell support, but let me tell you, that got resolved eventually and onsite tech support guy came and fixed it.

Now, Acer was/is the first Laptop I bought about one and half year ago. I had various issues with notebook. One of them was overheating, other was rebooting without any reasons ( perhaps because of issue#1). Acer never fixed them. I live in Chennai and their service center is in one obscure place ( only one in Chennai ), where you are supposed to take your notebook and ask them to fix. They will take 4 to 5 days if you are lucky enough and after that you are supposed to go there and collect your notebook. Each day, getting your notebook repaired will take almost half of your day. But anyways, they never actually fixed.

Last time I took my notebook to them, my warranty period was over and their repair charges were almost same as cost of their brand new laptop with almost same configuration. Whats sad is, that was my first laptop and I bought it with Prize money obtained from here .

Needless to say, I left hope. But just for anyone else out there, please don’t buy Acer laptops.

Categories: laptop, notebook, rant

Comments (3)

  • Dont byt Acer as ant problem you are CHARGED TOP PRICE TO CALL I didnt want my laptop fixed just a cd to reboot so i was charged on the phone then Charged £50 Folowing day i found a way to reboot my machine. so I called them up as they wanted me to fill a form in which they had already charged my account so i say i didnt want ot fill pfrms in so refund my money the di but charged me £15 for refunding my money, that they had preceaded to take before i fill the form in.
    So ! they charge me extra for calling them then charge3d me for the cd then charge me feo refund.
    Not a nice company to do buisnes with.

  • I have to agree about not buying acer. I bought one, and while it worked it was a great little machine. But once it had a problem and I needed to send it in to repair I ended up without a computer for 5 months. It was a constant, I sent it in, 2 weeks later I’d get it back and as soon as I turned it on, not only did it have the same issues, but also more. Finally they did replace the laptop with a different one. The replacement was broken – the screen didn’t work. So I sent that one off as well. Finally they sent me a working machine. Catch? well, 4 months later the wireless card went kaput. Now, less than a year later, the wireless card has gone bad yet again. I have bought a different computer – a lenovo, and so far tech support has been wonderful, and the machine is great too.

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